Privacy Policy

1. Introduction

Nicole Reine Photography (“we”, “us”, “our”) is committed to respecting the privacy of everyone who visits our website (the “Site”) or engages us for photography services. This Privacy Policy explains:

  • What personal information we collect

  • How we use, disclose and secure it

  • Your rights in relation to your personal information

  • How to contact us with questions or complaints

By using the Site or engaging our services, you accept the practices described in this Policy.

2. Who We Are

Business name: Nicole Reine Photography
Company: Nicole Reine Photography Pty Ltd (ABN: 67 675 682 729)
Email: nicole@nicolereinephotography.com

Our Australian Privacy Officer oversees compliance with this Policy and the Privacy Act 1988 (Cth).

3. Personal Information We Collect

We only collect what we need to deliver our services:

  1. Contact & Identity Data
    – Full name, email address, phone number, postal address
    – Social media handles (for online sharing permissions)

  2. Booking & Payment Data
    – Session dates, locations, package selections
    – Deposit and payment transaction records

  3. Usage Data (when you use our Site)
    – IP address, device type, browser type, referral URL
    – Pages visited, time on page, click patterns

  4. Cookies & Tracking
    – We use session and persistent cookies for analytics and marketing (see Section 6).

  5. Third‑Party Data
    – Data from Google Analytics, Facebook Pixel, email platforms, or referrers

4. How We Use Your Information

We use personal information to:

  • Provide, personalise and improve our photography services

  • Process bookings, payments and deliver final galleries

  • Communicate session details, marketing newsletters and special offers (if you opt in)

  • Conduct analytics to optimise website performance

  • Comply with legal obligations (e.g. tax, model releases)

Lawful Basis for Processing (GDPR clients)

  • Contractual necessity: to fulfil your photography agreement

  • Legitimate interests: to improve our business and website

  • Consent: for marketing communications and cookies (withdrawable at any time)

5. Disclosure of Your Personal Information

We do not sell your personal data. We may share with:

  • Service providers (payment processors, email platforms, cloud storage) under confidentiality terms

  • Third‑party collaborators (e.g. content creators, hair and makeup artists) only with your permission

  • Legal & regulatory bodies when required by law (e.g. ATO audits)

  • Prospective buyers if we sell the business—always bound by confidentiality

6. Cookies & Tracking Technologies

We use cookies, web beacons and similar to:

  • Analyse Site traffic via Google Analytics

  • Run Facebook/Instagram retargeting campaigns

  • Track conversion events (e.g. booking confirmations)

You can manage cookies through browser settings or our cookie‑consent banner. Opting out may limit Site functionality.

7. Security & Data Retention

We protect your data by:

  • SSL encryption on our Site

  • Secure cloud storage (ISO‑certified providers)

  • Access controls and regular security audits

Retention periods:

  • Booking records & invoices: 7 years (for ATO compliance)

  • Marketing opt‑ins: until you unsubscribe

  • Website analytics: aggregated/anonymous after 2 years

After expiry, data is securely deleted or anonymised.

8. Your Rights

Under the Australian Privacy Act:

  • Access your personal information

  • Request corrections

  • Lodge a complaint with our Privacy Officer

For EU data subjects (GDPR):

  • Right to erasure (“right to be forgotten”)

  • Right to data portability

  • Right to restrict processing

  • Right to object to marketing

For American residents (CCPA‑style):

  • Right to know what data we hold

  • Right to deletion

  • Right to opt‑out of “sale” (we do not sell)

To exercise any right, email hello@nicolereinephotography.com. We will respond within 30 days.

9. Third‑Party Links & Embeds

Our Site may link to external sites (e.g. Instagram, Pinterest). This Policy does not cover their practices. Review their privacy policies before sharing data.

10. Changes to This Policy

We may update this Policy to reflect legal or operational changes. The “Last updated” date will change. Please review periodically.

11. Contact Us

For questions or to make a privacy-related complaint, please email: hello@nicolereinephotography.com

Acknowledgement

By using our Site or services, you acknowledge you have read and understood this Privacy Policy.